Heather DiSabella Interior Design, LLC (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit https://www.disabelladesign.com (the “Site”) or engage our Services, in accordance with applicable U.S. laws.

1. Information We Collect

We may collect the following categories of personal information:

  • Personal Information You Provide: name; email address; phone number; postal address; project details; preferences; style, mood boards, photos you submit; payment or billing information when applicable.

  • Usage & Technical Information: IP address; device type; browser type; operating system; pages visited; referring and exit pages; timestamps; interaction data with Site.

  • Cookies & Tracking Technologies: use of cookies, web beacons, analytics tools (e.g. Google Analytics) and similar technologies to collect information about how the Site is used, performance, behavior, and for marketing measurement.

2. How We Use Your Information

We use your personal information for purposes including:

  • Providing and delivering the design Services you request.

  • Responding to inquiries, quotes, scheduling, and communication regarding your project.

  • Processing payments, billing, and invoicing.

  • Managing and improving our website, user experience, content, performance.

  • Sending marketing communications if you have opted in (newsletters, updates, promotions).

  • Detecting fraud, abuse, security issues.

  • Complying with legal obligations and enforcing our Terms of Service.

3. Sharing Your Information

We may share your personal information as follows:

  • With third-party service providers, contractors, suppliers involved in delivering the Services (furnishings, materials, trades) or supporting functions (hosting, analytics, payment processing). They are required to treat your data confidentially.

  • When required by law (court order, subpoena, regulation), to protect rights or safety.

  • In connection with business transactions (sale, merger, reorganisation), with appropriate protections.

  • With your consent or at your instruction.

4. Cookies and Tracking

  • We use cookies and similar tracking technologies to understand how you use the Site, for analytics, for performance, and for marketing.

  • Some cookies are essential for the Site’s operation; others are non-essential. You can control or disable cookies via browser settings. Disabling non-essential cookies may affect your experience on the Site.

5. Data Security

We adopt reasonable technical, administrative, and physical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or storage is completely secure; we cannot guarantee absolute security.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, to provide Services, to comply with legal or regulatory obligations, to resolve disputes, or meet business needs. Once no longer needed, we will delete or anonymize the data.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • The right to access the data we hold about you.

  • The right to correct or update inaccurate or incomplete personal data.

  • The right to request deletion of your personal information (subject to legal or contractual retention obligations).

  • The right to restrict or object to certain processing (especially marketing).

  • The right to withdraw consent where consent is the basis for processing.

To exercise any of these rights, please contact us at the contact information provided below.

8. Children’s Privacy

The Site and Services are not directed to children under 13 (or other age as required by applicable law). We do not knowingly collect or process personal data from children under that age. If we learn that we have inadvertently collected data from a child under the applicable age, we will take steps to delete it.

9. Third-Party Links

The Site may contain links to other websites or services that we do not control. We are not responsible for their privacy practices or content. We encourage you to review the privacy policy of any site you visit.

10. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will post the updated version on the Site and revise the “Last Updated” date. Your continued use of the Site or Services after changes means you accept the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may contact:

Heather DiSabella Interior Design, LLC
Email: hello@heatherdisabelladesign.com